K138

Yes. We supply partial reels and trays, standard pack quantities (SPQ), and full factory packs.

Quotes are valid for 5 working days. Open-market pricing and availability move quickly, so we recommend confirming within that window.

Yes. Share the part number and quantity, and we’ll quote a sample or trial order.

Yes. Once we receive advance payment, we can hold parts in our warehouse for a short period while you arrange a collection.

We source on demand, so availability is confirmed only when the order is placed and payment is received. If a part becomes unavailable, we’ll look for an alternate source or a cross-reference part.

We source from OEM excess inventory, independent distributors, and the open market. Parts are sourced against your specific requirement.

Yes. We can cross-reference parts and suggest form-fit-function alternates when the original isn’t available or isn’t economical.

Yes. Obsolete, EOL, and long-lead-time parts are a core part of what we do.

Where available, we provide documentation tracing the parts back to the manufacturer or original source. Availability depends on the source, and we’ll tell you what’s available before you order.

On request, we arrange inspection and testing per AS6081/AS6171 at independent, certified labs that are ERAI members. Testing is at the buyer’s cost, quoted in advance.

Yes. Moisture-sensitive parts are handled and packed according to their MSL rating.

Yes. We can arrange RoHS testing on request, at the buyer’s cost.

When available, yes. Otherwise, parts are shipped in protective packaging suited to the part type.

Yes. Re-reeling and kitting are available, priced per order.

We work on EXW terms.

We operate from multiple hubs, including Hong Kong, Singapore, and the USA. The hub depends on where your parts are sourced.

Yes. Under EXW, the buyer arranges collection through their own forwarder or courier account.

The buyer is responsible for all duties, taxes, and import clearance.

Wire transfer, PayPal, and credit card.

USD, EUR, AED, SGD, and INR. Other currencies are available on request.

All bank and transfer charges, including intermediary fees, are borne by the buyer. Please make sure the full invoice amount reaches us.

Yes. Net 7 terms are available to regular customers, subject to credit qualification.

45 days from delivery.

Visible damage or shortages must be reported within 5 working days of delivery. Hidden, internal, or functional defects must be reported within 21 working days.

Depending on the case and availability, we’ll offer a refund, a replacement, or a credit.

The buyer.

Yes, for certain parts, including dual-use, military, and other export-controlled items.

We do not ship to countries or parties subject to US government sanctions.