How Maketronics Saved a US-based Industrial Automation Manufacturer Up to $500K/Day in Losses by Sourcing Obsolete Relays
CASE STUDY

How Maketronics Saved a US-based Industrial Automation Manufacturer Up to $500K/Day in Losses by Sourcing Obsolete Relays

Mar 10, 2025 5 min read

A US-based industrial automation company faced a critical supply chain challenge when the *V23026D1022B201 X020 relay—a key component in their control systems—became obsolete and unavailable. Without this relay, production was at risk of grinding to a halt, potentially costing them $50,000–$500,000 per day in lost revenue and operational delays.

Maketronics leveraged its strong global supplier network to source and deliver new and original components, preventing downtime and saving the company from an expensive product redesign.

The Challenge

The customer required *V23026D1022B201 X020 relays for their industrial automation systems, but faced significant roadblocks:

Obsolete Component – The relay had reached End-of-Life (EOL) status, making it impossible to find in traditional distribution channels.

Production at Risk – Without this critical component, machinery could not function, threatening costly downtime estimated between $50K–$500K per day.

Expensive Redesign Alternative – Redesigning the system to accommodate a different relay would have meant months of re-engineering, compliance testing, and additional costs.

Our Solution

To prevent production delays and unnecessary redesign costs, Maketronics executed a rapid sourcing strategy:

🔹 Tapped into our global supplier network to locate original, high-quality *V23026D1022B201 X020 relays.

🔹 Ensured strict quality compliance for industrial automation reliability.

🔹 Expedited delivery to the USA, ensuring the customer received the relays before downtime could impact operations.

Why the V23026D1022B201 X020 Relay is Critical for Industrial Automation

This high-performance relay is used in:

Control & Safety Systems – Found in programmable logic controllers (PLCs), protecting industrial equipment from electrical faults.

Power Distribution Units (PDUs) – Ensures efficient power switching in automation setups.

Heavy Machinery & Robotics – Supports high-reliability switching operations in manufacturing environments.

A failure to secure this relay could have halted production for weeks or months, leading to enormous financial losses.

The Results

📌 Production Resumed – The sourced relays arrived on time, avoiding costly downtime.

📌 Redesign Avoided – The company saved thousands in engineering and testing costs by sticking to their original design.

📌 Operational Continuity Ensured – Industrial automation processes remained uninterrupted, securing efficiency and profitability.

Maketronics: Your Partner in Sourcing EOL Components

At Maketronics, we specialize in sourcing hard-to-find, obsolete, and EOL electronic components, helping companies avoid costly downtime and redesigns. Our strong global network, fast turnaround, and commitment to quality make us the trusted partner for industrial automation, automotive, med-tech, and IoT industries.

Reach out to us at sales@make-tronics.com or visit make-tronics.com

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