Avoiding Downtime: How Maketronics Sourced Critical DC-DC Converters Amid Long Lead Times for a US Industrial Automation Firm

The Challenge: Long Lead Times for a Crucial Power Module

A US-based industrial automation company was on a tight production schedule when they hit a critical roadblock — the UEI30-120-Q12P-C DC-DC converter module they relied on was out of stock across all authorized channels. Although the part was still active, lead times had stretched to over 20 weeks, threatening production timelines and delivery commitments.

In high-stakes manufacturing, a delay of even a few weeks can result in missed service-level agreements (SLAs), idle factory floors, and downstream revenue loss.

Why the UEI30-120-Q12P-C Was Critical

The UEI30-120-Q12P-C, made by Murata Power Solutions, is a high-efficiency isolated DC-DC converter designed for rugged and space-constrained applications. For this automation firm, it was embedded in a control module powering smart industrial equipment.

Its features included:

• Wide 18–75VDC input range

• Compact through-hole design

• Reliable 12V regulated output

• Designed for harsh industrial environments

Substituting the part would’ve triggered a costly requalification process and delayed the customer’s product rollout.

Maketronics’ Solution: Lead Time Eliminated Without Compromise

Our team at Maketronics leveraged its global network of vetted, quality-assured suppliers to locate authentic stock of the UEI30-120-Q12P-C. Within days, we were able to:

✅ Confirm availability from a trusted supplier

✅ Verify quality and traceability of the components

✅ Ship the parts to the US within 7 business days

✅ Eliminate the production haults or delays

Results Delivered

• Zero production delays

• Saved 20+ weeks of lead time

• No requalification or redesign required

• Customer retained delivery commitments to their end-clients

Turning Supply Chain Gaps into Opportunity

At Maketronics, we specialize in solving time-sensitive sourcing challenges. Whether you're dealing with long lead times, allocation shortages, or hard-to-find components, we deliver solutions that keep production lines moving and customers satisfied.

Need help bridging sourcing gaps? Let’s talk.

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